Return Policy

Effective Date: November 15, 2024

At StyleCite, we strive to ensure that every purchase you make meets your expectations. If for any reason you are not completely satisfied with your order, we are happy to assist you with a return or exchange, according to the following terms:

1. Return Period

You may return eligible items within 30 days of receiving your order. After this period, unfortunately, we are unable to offer a refund or exchange.

2. Conditions for Returns

To be eligible for a return or exchange, the following conditions must be met:

  • Unused and Unworn: The item must be in new condition and unused, with all original tags, packaging, and accessories intact.
  • Original Receipt: You must provide proof of purchase, such as the original receipt or an order confirmation email.

Non-returnable Items:

  • Sale Items: Items purchased on sale or clearance are final sale and cannot be returned.
  • Personalized or Customized Items: If the item was personalized or customized, it is not eligible for return.
  • Underwear and Swimwear: For hygiene reasons, underwear and swimwear cannot be returned.

3. How to Return an Item

To return an item, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [email protected] or call (240) 522-0573 to initiate the return process. Be sure to include your order number and details of the item(s) you wish to return.
  2. Return Instructions: We will provide you with return instructions, including the return shipping address and any additional information needed to complete the return.
  3. Package the Item: Carefully pack the item in its original packaging, including tags and accessories. Ensure it is secure for return shipping.
  4. Ship the Item Back: Use a trackable shipping service to return the item to the provided address. You are responsible for the return shipping cost, unless the item was defective or incorrect.

4. Refunds and Exchanges

  • Refunds: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original method of payment.
  • Exchanges: If you wish to exchange an item, we will issue a refund for the original item and request that you place a new order for the replacement item.

5. Shipping Address for Returns

If you need to return an item, please send it to the following address:

StyleCite Returns
14014 Ellerslie Rd
Ellerslie, Maryland 21737
United States

Please make sure to include your order number and a reason for the return when shipping the item back.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at (240) 522-0573 or [email protected]. We will assist you with a replacement or refund, depending on your preference, and we will cover the return shipping costs for defective items.

7. Contact Us

If you have any questions regarding our return policy or need assistance with a return, please feel free to reach out: